These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by Fresh Start Auto Rentals. Your use of this service constitutes acceptance of these terms.

1. Messaging Consent

As a user, you must explicitly consent to receive messages from Fresh Start Auto Rentals. Consent can be given through various channels including, but not limited to, our website contact form, paper forms, or verbally through customer service interactions.

SMS messages may include booking confirmations, appointment reminders, customer care communications, and marketing messages regarding our vehicle rental services. Message frequency varies based on your interactions with us.

You have the right to request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected].

2. Age Restriction

You must be 18 years of age or older to use this SMS service.

3. Message Types and Frequency

Messages sent by Fresh Start Auto Rentals may include:

• Booking confirmations and pickup reminders
• Customer care communications
• Promotional offers and updates about our services
• Post-rental review requests
• Other relevant communications related to your interaction with Fresh Start Auto Rentals

The frequency of these messages will depend on your interaction with our services and your preferences.

4. Data Rates and Charges

Message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.

5. Opt-Out Instructions

You can cancel the SMS service at any time.

Text STOP to 781-363-5993 at any time to unsubscribe. After you send the SMS message "STOP," we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Text HELP for assistance at any time.

6. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service. If you have any questions regarding privacy, please refer to our Privacy Policy at freshstartautorentals.com/privacy-policy.

7. Message Delivery

Fresh Start Auto Rentals does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility. Carriers are not liable for delayed or undelivered messages.

8. User Obligations

When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

9. Compliance with Laws

You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.

10. Changes to Terms and Conditions

Fresh Start Auto Rentals reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.

11. Contact Information

For any queries or concerns regarding these Terms and Conditions, please contact Fresh Start Auto Rentals:

Questions about these terms? Email [email protected].